All Systems Operational

Exclaimer Cloud: Australia Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Canada Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Europe Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Germany Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UAE Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UK Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: US Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Portal ? Operational
Outlook Add-In ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Degraded Service in both Client and Server-side signatures for UK and EU regions.
Postmortem - Read details
Mar 28, 09:56 UTC
Resolved - After extended monitoring, Exclaimer Engineers have confirmed that signatures are now being applied to messages when sent or whilst composing. A full postmortem will be provided shortly.

If you are continuing to see issues, please raise a ticket with our Support Team who will be able to assist.
Mar 27, 14:21 UTC
Monitoring - We are now seeing signatures being applied through our Add-in and routed through Exclaimer services as expected now. Engineering are continuing to monitor and investigate the cause.
Mar 27, 12:18 UTC
Update - We are continuing to investigate this issue.
Mar 27, 12:04 UTC
Investigating - Exclaimer Engineers are currently investigating a possible service alert that may be causing an impact with signature application at this time. Once we have more information from our Engineers this will be provided
Mar 27, 11:48 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Exclaimer Cloud Add-in not appearing within Outlook
Resolved - After extended monitoring, Exclaimer can confirm that the Add-in is now appearing within Outlook and Outlook on the Web as expected for our customers.

The cause of the Add-in not appearing within Outlook looks to have been due to an issue within the AppSource deployment system provided by Microsoft that the Exclaimer Add-in is recommended to be deployed through. We also note that other service providers reported issues with Add-ins not appearing as expected for end users within Microsoft 365.

If you are continuing to experience issues with your Add-in, please reach out to our Support team for assistance.
Mar 19, 15:04 UTC
Monitoring - The Exclaimer Add-in now appears to be displaying within supported Outlook versions and applying signatures as expected.

If you are continuing to see issues with the Add-in not appearing within Outlook please check your deployment settings within the Microsoft 365 admin centre, or contact our Support team for assistance.
Mar 17, 09:39 UTC
Investigating - We are currently investigating an issue where end users are unable to see the Exclaimer Add-in within Outlook at this time.
No updates to the add-in have been released. The Add-in will also show as deployed within the Integrated Apps menu in the 365 Admin Center

If you not are able to see the Add-in within this menu, or experience any other issues with the Add-in, please raise a ticket to our Support team.
Mar 14, 17:00 UTC
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