All Systems Operational

Australia Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
AU: Client-Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
AU: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
AU: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
AU: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
AU: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
AU: Feedback ? Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
CA: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
CA: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
CA: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
CA: Feedback ? Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail routing - Google Workspace ? Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
EU: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
EU: Client Side: Signature Application - Google Workspace ? Operational
90 days ago
100.0 % uptime
Today
EU: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
EU: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
EU: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
EU: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
EU: Feedback ? Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
DE: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
DE: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
DE: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
DE: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
DE: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
DE: Feedback ? Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
UAE: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
UAE: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
UAE: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
UAE: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
UAE: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
UAE: Feedback ? Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
UK: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
UK: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
UK: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
UK: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
UK: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
UK: Feedback ? Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Google Workspace ? Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Exchange ? Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Signature Application ? Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Sent Items Update ? Operational
90 days ago
100.0 % uptime
Today
US: Client Side: Signature Application - Office 365 ? Operational
90 days ago
100.0 % uptime
Today
US: Client Side: Signature Application - Google Workspace ? Operational
90 days ago
100.0 % uptime
Today
US: Data: User Synchronization ? Operational
90 days ago
100.0 % uptime
Today
US: UI: Admin User Interface ? Operational
90 days ago
100.0 % uptime
Today
US: UI: New Customer Onboarding ? Operational
90 days ago
100.0 % uptime
Today
US: Analytics: Click Tracking ? Operational
90 days ago
100.0 % uptime
Today
US: Feedback ? Operational
90 days ago
100.0 % uptime
Today
UI: Authentication and Billing Portal ? Operational
90 days ago
99.98 % uptime
Today
Client-Side: Outlook Add-In Deployment ? Operational
90 days ago
100.0 % uptime
Today
Third-Party: Zoom Meeting Branding Operational
Zoom Meetings ? Operational
Zoom Marketplace ? Operational
Zoom REST API ? Operational
Zoom Web SDK ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Client Side Duration ?
Fetching
Average Server Side Duration ?
Fetching
Nov 15, 2025

No incidents reported today.

Nov 14, 2025
Resolved - The data has been fully resynced to the affected instances, the User Data Synchronization and Onboarding services have been re-enabled and all pending customer aggregations that were queued during this time have completed.

Exclaimer Engineers will continue to monitor the health of the service and the impact to customers has been resolved.

Nov 14, 16:24 UTC
Update - Microsoft have completed the mitigative steps that were affecting our storage components in East US and the affected storage is healthy once again.

Exclaimer Engineers are now resyncing the data to the affected storage instances. This will take some time as we are partially limited by the capacity contraints ongoing in the East US Azure datacenter.

Once complete, the User Data Synchronization and Onboarding services will be re-enabled and any customer aggregations that have been queued during this time will complete.

Next update to follow in 90 minutes or sooner.

Nov 14, 15:37 UTC
Update - We are continuing to work with Engineers at Microsoft who have confirmed that mitigative steps required to resolve the issues affecting our storage components in East US which is currently resource constrained has been approved.

As soon as this the allocation is complete, Exclaimer Engineers will be able to proceed with the steps required to fully restore User Data Synchronization and Onboarding services.

Any customers that have attempted to synchronize their data will catch up once this has been completed as the operation is queued internally within Exclaimer's systems.

Next update to follow in 60 minutes

Nov 14, 14:36 UTC
Update - Exclaimer Engineers are continuing to work with Microsoft on resolving the issues with the storage components affecting onboarding and aggregation in the US.

Microsoft is prioritising our request to make the adjustments required available to us so that we can restore operations fully.

Next update to follow in 60 minutes

Nov 14, 13:27 UTC
Identified - Exclaimer Engineers are engaged in an issue with some storage components in US that are being impacted by a resource availability shortage in the east us Azure Datacenter.

Currently, customers onboarding or running on-demand data crawls will notice a delay in this data being collected.

Exclaimer Engineers are engaged with Microsoft to mitigate the capacity issues and return the system to normal.

Customer mailflow is not impacted.

Next update within 60 minutes or sooner

Nov 14, 12:22 UTC
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Resolved - Distributors to the Exclaimer Cloud system may have experienced issues provisioning new subscriptions until 9:30 GMT on the 12th November. This issue impacted a small percentage of global requests that were submitted to the system. Any requests that failed to be processed would need to be resubmitted if they have not been successful.
Nov 11, 12:00 UTC
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.