After extended monitoring, Exclaimer can confirm that the Add-in is now appearing within Outlook and Outlook on the Web as expected for our customers.
The cause of the Add-in not appearing within Outlook looks to have been due to an issue within the AppSource deployment system provided by Microsoft that the Exclaimer Add-in is recommended to be deployed through. We also note that other service providers reported issues with Add-ins not appearing as expected for end users within Microsoft 365.
If you are continuing to experience issues with your Add-in, please reach out to our Support team for assistance.
Posted Mar 19, 2025 - 15:04 UTC
Monitoring
The Exclaimer Add-in now appears to be displaying within supported Outlook versions and applying signatures as expected.
If you are continuing to see issues with the Add-in not appearing within Outlook please check your deployment settings within the Microsoft 365 admin centre, or contact our Support team for assistance.
Posted Mar 17, 2025 - 09:39 UTC
Investigating
We are currently investigating an issue where end users are unable to see the Exclaimer Add-in within Outlook at this time. No updates to the add-in have been released. The Add-in will also show as deployed within the Integrated Apps menu in the 365 Admin Center
If you not are able to see the Add-in within this menu, or experience any other issues with the Add-in, please raise a ticket to our Support team.