All Systems Operational

Exclaimer Cloud: Australia Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Canada Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Europe Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: Germany Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UAE Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: UK Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Exclaimer Cloud: US Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Portal ? Operational
Outlook Add-In ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Exclaimer Cloud Add-in not appearing within Outlook
Resolved - After extended monitoring, Exclaimer can confirm that the Add-in is now appearing within Outlook and Outlook on the Web as expected for our customers.

The cause of the Add-in not appearing within Outlook looks to have been due to an issue within the AppSource deployment system provided by Microsoft that the Exclaimer Add-in is recommended to be deployed through. We also note that other service providers reported issues with Add-ins not appearing as expected for end users within Microsoft 365.

If you are continuing to experience issues with your Add-in, please reach out to our Support team for assistance.
Mar 19, 15:04 UTC
Monitoring - The Exclaimer Add-in now appears to be displaying within supported Outlook versions and applying signatures as expected.

If you are continuing to see issues with the Add-in not appearing within Outlook please check your deployment settings within the Microsoft 365 admin centre, or contact our Support team for assistance.
Mar 17, 09:39 UTC
Investigating - We are currently investigating an issue where end users are unable to see the Exclaimer Add-in within Outlook at this time.
No updates to the add-in have been released. The Add-in will also show as deployed within the Integrated Apps menu in the 365 Admin Center

If you not are able to see the Add-in within this menu, or experience any other issues with the Add-in, please raise a ticket to our Support team.
Mar 14, 17:00 UTC
Mar 18, 2025

No incidents reported.

Mar 17, 2025
Mar 16, 2025

No incidents reported.

Mar 15, 2025
Automated certificate renewals are failing
Resolved - We have had confirmation that Sectigo have resolved the incident, and can conform all services are running as normal.
Mar 15, 06:51 UTC
Monitoring - Certificates are provisioning as normal once again. Failed renewals will be retried by our automated system, and our records show no new sign-ups were affected. We will continue to monitor the situation
Mar 15, 05:44 UTC
Update - We are continuing to work on a fix for this issue.
Mar 15, 05:00 UTC
Identified - We have identified an issue with our SSL certificate provider Sectigo that is affecting issuance of SSL certificates. This is mostly affecting certificate renewals, however it may also affect new sign-ups attempting to setup the server-side product.
This is not having any impact on mail flow, and regular product function remains working as normal.
Mar 15, 04:44 UTC
Mar 14, 2025
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

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