All Systems Operational

Uptime over the past 90 days. View historical uptime.
Australia Operational
AU: Server-Side: Mail Routing - Office 365 Operational
AU: Server-Side: Mail Routing - Exchange Operational
AU: Server-Side: Signature Application Operational
AU: Server-Side: Sent Items Update Operational
AU: Client-Side: Signature Application - Office 365 Operational
AU: Data: User Synchronization Operational
AU: UI: Admin User Interface Operational
AU: UI: New Customer Onboarding Operational
AU: Analytics: Click Tracking Operational
AU: Feedback Operational
Canada Operational
CA: Server-Side: Mail Routing - Office 365 Operational
CA: Server-Side: Mail Routing - Exchange Operational
CA: Server-Side: Signature Application Operational
CA: Server-Side: Sent Items Update Operational
CA: Client Side: Signature Application - Office 365 Operational
CA: Data: User Synchronization Operational
UI: Admin User Interface Operational
UI: New Customer Onboarding Operational
CA: Analytics: Click Tracking Operational
CA: Feedback Operational
Europe Operational
EU: Server-Side: Mail Routing - Office 365 Operational
EU: Server-Side: Mail routing - Google Workspace Operational
EU: Server-Side: Mail Routing - Exchange Operational
EU: Server-Side: Signature Application Operational
EU: Server-Side: Sent Items Update Operational
EU: Client Side: Signature Application - Office 365 Operational
EU: Client Side: Signature Application - Google Workspace Operational
EU: Data: User Synchronization Operational
EU: UI: Admin User Interface Operational
EU: UI: New Customer Onboarding Operational
EU: Analytics: Click Tracking Operational
EU: Feedback Operational
Germany Operational
DE: Server-Side: Mail Routing - Office 365 Operational
DE: Server-Side: Mail Routing - Exchange Operational
DE: Server-Side: Signature Application Operational
DE: Server-Side: Sent Items Update Operational
DE: Client Side: Signature Application - Office 365 Operational
DE: Data: User Synchronization Operational
DE: UI: Admin User Interface Operational
DE: UI: New Customer Onboarding Operational
DE: Analytics: Click Tracking Operational
DE: Feedback Operational
UAE Operational
UAE: Server-Side: Mail Routing - Office 365 Operational
UAE: Server-Side: Mail Routing - Exchange Operational
UAE: Server-Side: Signature Application Operational
UAE: Server-Side: Sent Items Update Operational
UAE: Client Side: Signature Application - Office 365 Operational
UAE: Data: User Synchronization Operational
UAE: UI: Admin User Interface Operational
UAE: UI: New Customer Onboarding Operational
UAE: Analytics: Click Tracking Operational
UAE: Feedback Operational
UK Operational
UK: Server-Side: Mail Routing - Office 365 Operational
UK: Server-Side: Mail Routing - Exchange Operational
UK: Server-Side: Signature Application Operational
UK: Server-Side: Sent Items Update Operational
UK: Client Side: Signature Application - Office 365 Operational
UK: Data: User Synchronization Operational
UK: UI: Admin User Interface Operational
UK: UI: New Customer Onboarding Operational
UK: Analytics: Click Tracking Operational
UK: Feedback Operational
US Operational
US: Server-Side: Mail Routing - Office 365 Operational
US: Server-Side: Mail Routing - Google Workspace Operational
US: Server-Side: Mail Routing - Exchange Operational
US: Server-Side: Signature Application Operational
US: Server-Side: Sent Items Update Operational
US: Client Side: Signature Application - Office 365 Operational
US: Client Side: Signature Application - Google Workspace Operational
US: Data: User Synchronization Operational
US: UI: Admin User Interface Operational
US: UI: New Customer Onboarding Operational
US: Analytics: Click Tracking Operational
US: Feedback Operational
UI: Authentication and Billing Portal Operational
Client-Side: Outlook Add-In Deployment Operational
Third-Party: Zoom Meeting Branding Operational
Zoom Meetings Operational
Zoom Marketplace Operational
Zoom REST API Operational
Zoom Web SDK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Client Side Duration ?
Fetching
Average Server Side Duration ?
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Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Delayed message delivery and signature imprinting issues
Resolved - Email signature delivery is operating normally in the US again after mitigation by engineers. Between 14:20 and 14:54 UTC, customers may have experienced some minor delays whilst imprinting was retried internally and a small number of messages may have been delivered without a signature applied.

We apologise for any disruption caused.
Sep 8, 15:54 UTC
Monitoring - Engineers have applied a mitigation for the issue affecting mail processing that began at 14:37 UTC. Some messages experienced delays while imprinting was retried, and a small number of messages may have been sent without a signature applied. Our engineering team is continuing to monitor performance to confirm full recovery.
Sep 8, 15:02 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Scheduled maintenance on Exclaimer Portal
Completed - The scheduled maintenance has been completed.
Aug 29, 10:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 09:00 UTC
Scheduled - Exclaimer engineers will be conducting routine maintenance on backend Exclaimer services to improve system security.

During this maintenance period, customers may find that certain experiences relating to creating new subscriptions or modifying existing subscriptions are delayed.
Signatures application will continue to function normally throughout this time.

If you have any questions or concerns, please reach out to our great support team, who will be more than happy to help answer any questions.
Aug 28, 14:26 UTC

Aug 28, 2026

Messages from Exclaimer Support not being received
Resolved - Exclaimer staff have made an internal change, and monitoring indicates that the issue has now been completely resolved.

If you have an open ticket with our support team and have not received a response this week, please follow up on your case via email or directly through our web portal.

To access your current tickets and reply to our support team, please follow the steps provided in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141.
Aug 28, 08:35 UTC
Identified - Exclaimer support staff are currently addressing an issue that is affecting the delivery of email responses from our support team.
If you have an ongoing support ticket, you can log in to the support portal to check for any potential updates and reply to the support engineer assigned to your case.

You can access your current tickets and respond to the assigned Support Engineer by following the steps outlined in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141
Aug 27, 10:14 UTC
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