All Systems Operational
Portal ? Operational
Exclaimer Cloud: Australia Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Exclaimer Cloud: Canada Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Exclaimer Cloud: Europe Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Exclaimer Cloud: India Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Exclaimer Cloud: UK Operational
Mail Routing - Office 365 ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Exclaimer Cloud: US Operational
Mail Routing - Office 365 ? Operational
Mail Routing - G Suite ? Operational
Mail Routing - Exchange ? Operational
Imprinting ? Operational
Client Side Signatures - Office 365 ? Operational
Client Side Signatures - G Suite ? Operational
Data Synchronization ? Operational
Exclaimer Cloud UI ? Operational
Sent Items Update ? Operational
Onboarding ? Operational
Analytics ? Operational
Feedback ? Operational
Appointments ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2022

No incidents reported today.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 09:22 UTC
Monitoring - Our monitoring indicates that the issue is clearing, message duration is dropping (though it is still significantly higher than avg), active messages are now within acceptable levels.

Next Update In: 1hr or sooner

Jun 21, 08:26 UTC
Identified - Microsoft have confirmed the issue on their side through the following incidents -

EX394347
EX394348

Messages are processing and the system has scaled to cope with the demand while we process the queue

Next Update In: 1hr or sooner

Jun 21, 08:00 UTC
Investigating - We are investigating a possible service alert.

Issue: Slow responses from Exchange Online is causing slow delivery of email and rejections from Exclaimer Cloud

Symptoms: A 10x increase in RCPT TO duration in conversations with Microsoft is leading to poor performance of the Exclaimer SMTP service and delayed message processing.

Next Update In: 1hr or sooner

Jun 21, 07:49 UTC
Resolved - This incident has been resolved.
Jun 21, 08:09 UTC
Monitoring - Cloudflare have implemented a fix for this issue and our alerting has verified that this fix has been successful.

We will continue to monitor.

Jun 21, 07:45 UTC
Investigating - We are investigating a possible service alert.

Issue: The Exclaimer Cloud portal is currently unavailable

Symptoms: An outage at one of our providers, Cloudflare (https://www.cloudflarestatus.com/), is stopping requests from getting to our front-end services. The servers themselves are healthy and available. When the outage at Cloudflare is under control our service should return to normal.

Next Update In: 1hr or sooner

Jun 21, 07:11 UTC
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.

Jun 10, 2022

No incidents reported.