Partially Degraded Service

Australia Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
AU: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
AU: Client-Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
AU: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
AU: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
AU: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
AU: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
AU: Feedback Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
CA: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
CA: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
CA: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
CA: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
CA: Feedback Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail routing - Google Workspace Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
EU: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
EU: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
EU: Client Side: Signature Application - Google Workspace Operational
90 days ago
100.0 % uptime
Today
EU: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
EU: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
EU: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
EU: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
EU: Feedback Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
DE: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
DE: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
DE: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
DE: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
DE: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
DE: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
DE: Feedback Operational
90 days ago
100.0 % uptime
Today
UAE Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
UAE: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
UAE: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
UAE: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
UAE: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
UAE: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
UAE: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
UAE: Feedback Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
UK: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
UK: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
UK: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
UK: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
UK: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
UK: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
UK: Feedback Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Office 365 Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Google Workspace Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Mail Routing - Exchange Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Signature Application Operational
90 days ago
100.0 % uptime
Today
US: Server-Side: Sent Items Update Operational
90 days ago
100.0 % uptime
Today
US: Client Side: Signature Application - Office 365 Operational
90 days ago
100.0 % uptime
Today
US: Client Side: Signature Application - Google Workspace Operational
90 days ago
100.0 % uptime
Today
US: Data: User Synchronization Operational
90 days ago
100.0 % uptime
Today
US: UI: Admin User Interface Operational
90 days ago
100.0 % uptime
Today
US: UI: New Customer Onboarding Operational
90 days ago
100.0 % uptime
Today
US: Analytics: Click Tracking Operational
90 days ago
100.0 % uptime
Today
US: Feedback Operational
90 days ago
100.0 % uptime
Today
UI: Authentication and Billing Portal Operational
90 days ago
100.0 % uptime
Today
Client-Side: Outlook Add-In Deployment Operational
90 days ago
100.0 % uptime
Today
Third-Party: Zoom Meeting Branding Degraded Performance
Zoom Meetings Operational
Zoom Marketplace Degraded Performance
Zoom REST API Operational
Zoom Web SDK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average Client Side Duration ?
Fetching
Average Server Side Duration ?
Fetching
Feb 26, 2026

No incidents reported today.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Resolved - Our finance team has contacted customers who were impacted, and refunds have been arranged directly.
Feb 20, 15:56 UTC
Update - We have now contacted the impacted customers directly to confirm that the refund for the duplicate transaction is underway and to provide more information on the issue.
Dec 19, 09:26 UTC
Identified - Exclaimer is aware of an error that has resulted in duplicate payments being taken from some customers this month.
We are in the process of refunding all duplicate payments; these should be returned within seven(7) business days.

We apologise for any inconvenience that may have occurred. More information will be provided directly to impacted customers.

Dec 18, 10:27 UTC
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
Resolved - This incident has been resolved.
Feb 16, 21:17 UTC
Monitoring - Our certificate provider has confirmed that the maintenance has been completed, and we are seeing that certificates are being created as expected for subscriptions.

Exclaimer Engineers will continue to monitor for any further issues at this time.

Feb 16, 19:25 UTC
Identified - Exclaimer Engineers are continuing to monitor the ongoing maintenance with our certification provider and identify impacted customers.
The next update will be provided in an hour's time, or once further information becomes available.

Feb 16, 18:45 UTC
Investigating - Exclaimer Engineers have been made aware that our certification provider is currently undergoing emergency maintenance on their platform. This may affect customers who are setting up a subscription or attempting to purchase one.

We will provide further updates once they are available.

If you have any issues with Exclaimer at this time, please reach out to our great Support team, who will be able to assist further.

Feb 16, 18:05 UTC
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.