Our certificate provider has confirmed that the maintenance has been completed, and we are seeing that certificates are being created as expected for subscriptions.
Exclaimer Engineers will continue to monitor for any further issues at this time.
Posted Feb 16, 2026 - 19:25 UTC
Identified
Exclaimer Engineers are continuing to monitor the ongoing maintenance with our certification provider and identify impacted customers. The next update will be provided in an hour's time, or once further information becomes available.
Posted Feb 16, 2026 - 18:45 UTC
Investigating
Exclaimer Engineers have been made aware that our certification provider is currently undergoing emergency maintenance on their platform. This may affect customers who are setting up a subscription or attempting to purchase one.
We will provide further updates once they are available.
If you have any issues with Exclaimer at this time, please reach out to our great Support team, who will be able to assist further.
Posted Feb 16, 2026 - 18:05 UTC
This incident affected: UK (UK: UI: New Customer Onboarding), Australia (AU: UI: New Customer Onboarding), Canada (UI: New Customer Onboarding), UAE (UAE: UI: New Customer Onboarding), Germany (DE: UI: New Customer Onboarding), Europe (EU: UI: New Customer Onboarding), and US (US: UI: New Customer Onboarding).