We are investigating a possible service alert.

Incident Report for Exclaimer Cloud

Resolved

Engineers have confirmed that the previous service alert has been resolved.

The service is now back to full health and is working as normal.

Thank you for your patience.

Posted Oct 30, 2024 - 09:37 UTC

Monitoring

Exclaimer engineers have confirmed that the reported issue has been fixed and the service is returning to normal status.

Engineers continue to monitor the alert to ensure service.

Posted Oct 30, 2024 - 04:55 UTC

Investigating

We are investigating a possible service alert.

Issue: User data syncs to Exclaimer subscriptions are failing with a 000000 error.

Symptoms: Error 00000 encountered when trying to sync user data to Exclaimer

Next Update In: TBA

Posted Oct 30, 2024 - 01:47 UTC

This incident affected: Exclaimer Cloud: Australia (Data Synchronization).